Ecommerce Marketing: Using live chat on your store to drive engagement

Agustus 21, 2020

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Drive website engagement using live chat

You've put a lot of effort into bringing potential customers to your store, but what if they don't buy from you? Current industry standards show only 2 out of 100 customers who visit a website make a purchase. But engaging customers using a chat tool can easily increase your odds by providing a meaningful connection with customers.

Join us on Tuesday, August 25 at 11am IST to learn how Zoho SalesIQ's live chat can increase your ecommerce conversions. We'll show you how to:

Increase customer trust, as they know they can talk to someone instantly
Set up intelligent triggers to prompt customers at the right time
Identify serious customers and engage in meaningful conversations
Create a repository of content so your support team can help customers efficiently

Interacting with your customer before purchase has become a crucial part of the ecommerce experience. Join us as we also have a demo that shows how you can seamlessly integrate SalesIQ with your Zoho Commerce store.